Computer User Support textbook companion website
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    • CUS6e Ch12A links Pg 544-574
    • CUS6e Ch12B Links Pg 575-590
    • CUS5e Ch12C Links Pg 591-612
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Computer User Support 6e Chapter 8 Web Links
  Please report broken links on Contact the Author page Type of document Link Status
Page Resource Link to URL
343 Information about early hardware and software vendors HTML  
345 Link to Redmond Magazine HTML  
346 Example of a product data sheet (Adobe Acrobat X Pro) PDF  
346 Example of a vendor website (Samsung Chromebook) HTML Alternate
346 Example of a user manual HTML Alternate
346 Example of demonstration & evaluation software (ArcGIS) HTML  
346 Example of product review article (laser printers) HTML  
346 Example of product comparison article (Web browsers) HTML Alternate
346 Example of industry expert opinion (PC Magazine website) HTML  
346 Example of user forum (topic: products to edit PDFs) HTML  
346 Example buyer's guide (help desk software tools) HTML Alternate
347 CNET product reviews HTML  
347 Computer Shopper reviews HTML Deleted
347 ComputingREVIEW.com product reviews HTML Deleted
347 Consumer Reports reviews HTML  
347 ConsumerSearch product reviews HTML  
347 InfoWorld product reviews HTML  
347 Macworld product reviews HTML Updated
347 MaximumPC product reviews HTML Updated
347 PC Magazine product reviews HTML  
347 PC World product reviews HTML Updated
347 Tom's Hardware product reviews HTML  
347 TopTenReviews product reviews HTML Updated
347 ZDNet product reviews HTML  
347 Video Review Authority criteria to evaluate tablet PCs VIDEO  
347 Directory of computer trade publications HTML Alternate
347 Directory of e-zines in computer field HTML Alternate
348 Example review article: Blu-ray burning software HTML Alternate
348 Example review article: wireless routers HTML  
348 Example review article: smartphones HTML  
348 Example blog review: notebook PCs HTML  
348 Example feature comparison: tablet PCs HTML  
348 Example feature comparison: more tablet PCs HTML Alternate
348 Example feature comparison: web browsers HTML Alternate
348 Example review article: security suites HTML Updated
348 Example review article: tax software HTML  
348 Example blog review: vendor evaluations HTML  
348 CSU checklist of questions to evaluate product information HTML  
350 Service provider for outsourced payroll processing HTML  
350 Another payroll processing service provider HTML  
352 Benchmark results for CPUs HTML  
352 Article on benchmarking computer products HTML  
352 Benchmark provider (Bapco) HTML  
352 Benchmark provider (Passmark) HTML  
353 Benchmark provider (SPEC) HTML  
353 List of popular benchmark tools HTML Alternate
353 Michael Bandor's article on weighted point evaluation method PDF Updated
355 Article on evaluation criteria used at University of Vermont HTML Alternate
356 Video on weighted point decision analysis method VIDEO  
357 Example of weighted point evaluation spreadsheet XLS Alternate
357 Another weighted point evaluation spreadsheet (Excel) XLS  
357 Article on legal aspects of requests for proposals (RFPs) HTML Alternate
358 Guidelines for RFP process PDF Alternate
358 Example RFP for web portal for Michigan Tracking Network PDF Alternate
358 Article on RFP in software selection HTML  
360 Example product support policies and standards (hardware) HTML Alternate
361 Example product support standards at Penn State HTML Alternate
361 Example product support policies and standards (software) HTML Alternate
361 Example support policies and standards (Univ. of Colorado) HTML Alternate
362 Example product support definitions (support levels/tiers) HTML Alternate
366 Windows PC Upgrade Assistant HTML  
367 News about Windows 10 availability and product features HTML Alternate
367 University of Oregon acceptable use guidelines HTML Updated
367 Modifiable template for acceptable use policy DOC Updated
374 System Analyser benchmark tool HTML  
374 NovaBench benchmark tool HTML Updated
374 SiSoftware's Sandra benchmark tool HTML  
374 Prime95 benchmark tool HTML  
374 PCMark 7 benchmark tool HTML Updated
376 Survey Monkey online survey service HTML  
376 Free Online Surveys survey service HTML  
377 How to Write a RFP for a Web Project HTML  
377 How to Write a RFP HTML  
377 How to Write a Website RFP HTML  
377 How to Write an RFP for a Website HTML Alternate
378 Examples of municipal government website RFPs HTML Updated
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