Computer User Support 6e Chapter 8 Web Links
	Please report broken links on Contact the Author page	Type of document	Link Status
Page	Resource Link to URL
343	Information about early hardware and software vendors	HTML
345	Link to Redmond Magazine	HTML
346	Example of a product data sheet (Adobe Acrobat X Pro)	PDF
346	Example of a vendor website (Samsung Chromebook)	HTML	Alternate
346	Example of a user manual	HTML	Alternate
346	Example of demonstration & evaluation software (ArcGIS)	HTML
346	Example of product review article (laser printers)	HTML
346	Example of product comparison article (Web browsers)	HTML	Alternate
346	Example of industry expert opinion (PC Magazine website)	HTML
346	Example of user forum (topic: products to edit PDFs)	HTML
346	Example buyer's guide (help desk software tools)	HTML	Alternate
347	CNET product reviews	HTML
347	Computer Shopper reviews	HTML	Deleted
347	ComputingREVIEW.com product reviews	HTML	Deleted
347	Consumer Reports reviews	HTML
347	ConsumerSearch product reviews	HTML
347	InfoWorld product reviews	HTML
347	Macworld product reviews	HTML	Updated
347	MaximumPC product reviews	HTML	Updated
347	PC Magazine product reviews	HTML
347	PC World product reviews	HTML	Updated
347	Tom's Hardware product reviews	HTML
347	TopTenReviews product reviews	HTML	Updated
347	ZDNet product reviews	HTML
347	Video Review Authority criteria to evaluate tablet PCs	VIDEO
347	Directory of computer trade publications	HTML	Alternate
347	Directory of e-zines in computer field	HTML	Alternate
348	Example review article: Blu-ray burning software	HTML	Alternate
348	Example review article: wireless routers	HTML
348	Example review article: smartphones	HTML
348	Example blog review: notebook PCs	HTML
348	Example feature comparison: tablet PCs	HTML
348	Example feature comparison: more tablet PCs	HTML	Alternate
348	Example feature comparison: web browsers	HTML	Alternate
348	Example review article: security suites	HTML	Updated
348	Example review article: tax software	HTML
348	Example blog review: vendor evaluations	HTML
348	CSU checklist of questions to evaluate product information	HTML
350	Service provider for outsourced payroll processing	HTML
350	Another payroll processing service provider	HTML
352	Benchmark results for CPUs	HTML
352	Article on benchmarking computer products	HTML
352	Benchmark provider (Bapco)	HTML
352	Benchmark provider (Passmark)	HTML
353	Benchmark provider (SPEC)	HTML
353	List of popular benchmark tools	HTML	Alternate
353	Michael Bandor's article on weighted point evaluation method	PDF	Updated
355	Article on evaluation criteria used at University of Vermont	HTML	Alternate
356	Video on weighted point decision analysis method	VIDEO
357	Example of weighted point evaluation spreadsheet	XLS	Alternate
357	Another weighted point evaluation spreadsheet (Excel)	XLS
357	Article on legal aspects of requests for proposals (RFPs)	HTML	Alternate
358	Guidelines for RFP process	PDF	Alternate
358	Example RFP for web portal for Michigan Tracking Network	PDF	Alternate
358	Article on RFP in software selection	HTML
360	Example product support policies and standards (hardware)	HTML	Alternate
361	Example product support standards at Penn State	HTML	Alternate
361	Example product support policies and standards (software)	HTML	Alternate
361	Example support policies and standards (Univ. of Colorado)	HTML	Alternate
362	Example product support definitions (support levels/tiers)	HTML	Alternate
366	Windows PC Upgrade Assistant	HTML
367	News about Windows 10 availability and product features	HTML	Alternate
367	University of Oregon acceptable use guidelines	HTML	Updated
367	Modifiable template for acceptable use policy	DOC	Updated
374	System Analyser benchmark tool	HTML
374	NovaBench benchmark tool	HTML	Updated
374	SiSoftware's Sandra benchmark tool	HTML
374	Prime95 benchmark tool	HTML
374	PCMark 7 benchmark tool	HTML	Updated
376	Survey Monkey online survey service	HTML
376	Free Online Surveys survey service	HTML
377	How to Write a RFP for a Web Project	HTML
377	How to Write a RFP	HTML
377	How to Write a Website RFP	HTML
377	How to Write an RFP for a Website	HTML	Alternate
378	Examples of municipal government website RFPs	HTML	Updated